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Cue: Getting Started

So you just received your Cue Vapor System, but now what?

Do you have a short Quick Start Guide in the package? Check.

Are there many searchable FAQs on the website for other questions? Check.

Are customer service reps available to help? Check.

But you’re already here and just want a quick tutorial without having to go elsewhere? No worries! Read and watch on.

What’s in the box?

Check out this quick video to find out what comes inside your Cue Vapor System.

How do I use it?

Your device will be partially charged when you receive your package. While we still recommend charging the battery completely before using it (to help it last longer), you can use your Cue right out of the box.

  1. Before inserting your cartridge, remove the silicone strip at the bottom.
  2. Take out at least one of the air flow plugs on the side.
    1. Want a more cig-like draw (less air flow)? Leave one of the airflow plugs in.
    2. Prefer more vapor or vape-like experience? Remove both airflow plugs.
  3. Remove the mouthpiece cap.
  4. After all the silicone has been removed, simply click your Cue cartridge into the device. You’ll hear a slight “click” to confirm all is good to go.
  5. Then click the on/off button 5 times rapidly to turn your Cue device on. When the light blinks green, you’re ready to vape!
  6. To vape, simply hold the button while inhaling at the same time.

What else should I know?

  • Remember, Cue is a powerful vaping device, and you should draw slowly at first to find the perfect draw that’s right for you.
  • When the light changes to red, recharge the device.
  • You may change flavors and nicotine levels whenever you’d like. No pieces (coils, cotton) to change or to muck up another flavor.
  • The device as an auto-pause feature. If you press the button for longer than 10 seconds, the battery will automatically disengage to prevent overheating.

On/Off 101

If you had to take one guess as to which “how-to” question we’re asked more than any other, what would it be? “How do I turn my device on?” Did you guess it? Believe it or not, something as simple to use as Cue actually requires more than just the press of a button to turn it on. Instead, [...]

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